Privacy Policy

Last Updated: 2 June 2025

1. Who We Are

Oxford Elite ("we", "us", "our") operates the website www.oxford-elite.com (the “Site”). We are a company based in the Netherlands that provides premium e-commerce products and related services.

This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

a) Personal Information

We may collect the following personal data when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact our support team

Collected data may include:

  • Full name
  • Email address
  • Postal address
  • Phone number
  • Payment details (processed via secure third-party payment providers)
  • Authentication information (e.g., product photos or verification details)

Note: We do not store full payment details on our servers.

b) Non-Personal Information

We automatically collect certain information through cookies and analytics tools:

  • Browser type and version
  • Device type and operating system
  • IP address and geolocation
  • Pages visited, time on site, and referring URLs

3. Use of Cookies

Our website uses cookies to:

  • Improve site functionality and user experience
  • Analyze traffic and usage trends
  • Remember user preferences

You can disable cookies through your browser settings, though this may affect some website features.

4. How We Use Your Information

We process your personal data for the following purposes:

  • To fulfill orders and deliver products/services
  • To manage user accounts and provide customer support
  • To personalize user experiences and improve our services
  • To send order updates, newsletters, and promotional content (with your consent)
  • To comply with legal obligations

5. Legal Basis for Processing

We rely on the following legal grounds under the GDPR:

  • Performance of a contract (e.g., order fulfillment)
  • Legitimate interest (e.g., improving services)
  • Legal obligation (e.g., tax compliance)
  • Consent (for marketing and optional communications)

6. Data Sharing and Third Parties

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Such as payment processors, shipping companies, and customer support tools.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In the case of a merger, sale, or acquisition.

All partners are bound by strict data protection agreements.

7. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations.

  • Account data is retained while your account is active.
  • Financial data is retained per tax law (e.g., 7 years in the Netherlands).
  • You can request deletion of your data at any time (see Section 9).

8. International Data Transfers

We may transfer personal data to countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries deemed adequate by the EU or UK

9. Your Rights (GDPR)

You have the following rights regarding your personal data:

  • Access: Request a copy of your data
  • Correction: Update or correct inaccurate information
  • Erasure: Request deletion of your data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Opt out of direct marketing
  • Withdraw Consent: At any time, where applicable

To exercise these rights, please contact us at: info@oxford-elite.com

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors without parental consent.

11. Policy Updates

We may revise this Privacy Policy periodically. The most current version will always be available on our website. Continued use of the Site after changes constitutes acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Oxford Elite

Address: Vegastraat 181, 1033 HS Amsterdam, Noord-Holland, The Netherlands
Chamber of Commerce (KVK): 72431954
VAT Number: NL002379647B74
Email: info@oxford-elite.com
Phone: +31 6 25526787
Customer Service: Monday – Friday, 9:00 AM – 5:00 PM (GMT)