Return & Refunds

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please note that all costs associated with returning an item are the customer’s responsibility, including the creation of a return shipping label.

To be eligible for a return, your item must be in the same condition as received — unworn or unused, with tags, and in the original packaging. You must also provide a receipt or proof of purchase.

To start a return, please contact us at info@oxford-elite.com
It is your responsibility to create your own return shipping label. Returns will not be accepted without prior authorization. Items sent back without requesting a return will not be processed.

If you have any questions about returns, feel free to reach out to us at info@oxford-elite.com

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Personal care goods (such as beauty or hygiene products)

• Hazardous materials, flammable liquids, or gases

• Gift cards

If you are unsure whether your item is eligible for return, please contact us in advance.

Exchanges

The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union – 14-Day Cooling-Off Period

If your order is delivered within the European Union, you have the right to cancel or return your order within 30 days, for any reason and without justification.
As with standard returns, the item must be unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase.

Refunds

Once we’ve received and inspected your return, we will notify you of the outcome. If your return is approved, the refund will be processed automatically to your original payment method within 5 business days.

Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 10 business days have passed since your return was approved and you have not received your refund, please contact us at info@oxford-elite.com

OXFORD ELITE

Trade Number: 72431954

VAT Number: NL002379647B74

Address: Vegastraat 181, 1033 HS Amsterdam

Email: info@oxford-elite.com

Phone Support: +31625526787